 Is your workforce passionate, enthusiastic, committed and inspired? Is their morale and level of corporate citizenship high? Are really ‘present’ when at work? Employee engagement is one of the most important facets of any Human Resources Directors role today, however fewer than half of Gulf employees think their organization manages to attract the best talent or engage them to perform once they are inside the corporation and even fewer (just over one third of employees) think their companies are good at holding on to the best talent.
Employee Engagement is
loosely defined as the level to which employees are fully involved in
their work, committed to their work, care about their organization and
colleagues and are willing to extend themselves and go the extra mile
for their company to ensure its success. Various factors influence
employee engagement, according to Employee Engagement Consultant
Marissa Woods of Brand & People, overall pride and participation in
the company’s brand image is crucial to ensuring staff represent and
engage with the brand.
“Pride in the company
is an essential factor and if people internally don’t buy into the
organizations brand or don’t understand what it stands for, this
negatively impacts customer’s perception of your brand. Your brand is
your promise to a specific group of people and this starts with your
employees, with the first step to effective engagement is to understand
your employee engagement promise and understand how are you keeping it”
There is no shortcut towards creating and
maintaining employee engagement, it takes commitment and an investment
of time, effort and resources on the part of a company. The payoff in
terms of enhanced productivity, profitability and elevated morale is
well worth it. Branding within your employee processes makes attracting
talent cheaper and inspires the positive employee agility and energy
that attracts customer loyalty. The finer points of how the brand is
communicated obviously differs from consumers to employees, as do the
specific value propositions, but the core of the brand does not. It’s
the still the same personality, the same voice, the same values. HR is
merely one of many stakeholders in an organization’s overall brand.
It’s how their role is seen as the communicator of the brand that
starts that compelling relationship of current and potential employees.
The only way to ensure employee behavior is on brand is to align your
HR, employee, brand and business strategies. To find out more about
how your brand impacts your employee engagement contact Brand &
People.
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